Privacy Policy

 

Company Name: WV Virtual Ltd
Website: limitlesswebs.com
Email: support@limitlesswebs.com

1. Introduction

WV Virtual Ltd (“we”, “our”, or “us”) provides content creation and website design services to creators, influencers, and businesses worldwide. This Privacy Policy explains how we collect, use, store, and protect your information. We are committed to protecting your privacy and complying with all applicable data protection laws, including the GDPR, CCPA, and other international regulations.

2. Information We Collect

We collect the following types of information:

● Personal Information: Name, email address, phone number, billing address, shipping address, social media handles (if applicable), payment information (processed via Stripe), and other identifiers you provide.
● Business Information: Information about your brand, audience, and creative needs.
● Usage Data: IP address, browser type, device information, and pages visited on our website.

3. How We Use Your Information

We use your information to:

● Provide and manage our services
● Process payments via our third-party payment processor, Stripe
● Respond to inquiries and customer support requests
● Improve our services and user experience
● Send updates, invoices, and other communications
● Comply with legal obligations

4. Payment Information

We do not store your credit card or payment details. All transactions are processed securely by Stripe, our trusted third-party payment processor. Stripe’s privacy policy is available at https://stripe.com/privacy.

5. Sharing Your Information

We do not sell or rent your personal data. We may share your information with:

● Stripe (for payment processing)
● Our internal team and subcontractors (only as necessary to provide services)
● Legal authorities, if required to comply with applicable laws

6. Your Rights

Depending on your location, you may have the right to:

● Access, correct, or delete your data
● Object to or restrict our use of your data
● Withdraw consent at any time (where applicable)
● File a complaint with your local data protection authority

To exercise your rights, email us at support@limitlesswebs.com.

7. Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this policy and to comply with legal obligations.

8. Cookies

We use cookies to enhance your browsing experience. You may adjust your browser settings to disable cookies, though some features of our site may not work properly.

9. Security

We take reasonable technical and organizational measures to safeguard your data, including SSL encryption, secure servers, and limited access protocols.

10. International Data Transfers

As a global company, your data may be processed outside your home country. We ensure that all international transfers comply with applicable data protection laws.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

 

 

Terms of Service

1. Overview

These Terms of Service (“Terms”) govern your use of services provided by WV Virtual Ltd (“we”, “our”, or “us”). By using our services, you agree to be bound by these Terms.

2. Services

We provide the following:

● Content creation (e.g., branding, social media assets, video editing, and copywriting)
● Website design and development (including landing pages, ecommerce sites, and funnels)
● Ongoing creative and design consultation
● Optional add-on services (e.g., SEO, email marketing setup)

3. Client Responsibilities

Clients agree to:

● Provide all necessary materials (branding assets, login credentials, copy, etc.) in a timely manner
● Cooperate in review and feedback cycles
● Make payments on time according to the agreed schedule

4. Payments and Billing

● All payments are securely processed via Stripe
● Prices are agreed upon in advance and invoiced before project commencement or as per a payment schedule
● Late payments may result in service delays or project suspension

5. Refund & Cancellation Policy

We offer a clear refund policy for compliance purposes:

● Custom Work (Website/Branding/Content Creation): Due to the tailored nature of our services, we do not offer refunds once a project has commenced
● Subscription Services (e.g., ongoing content packages): You may cancel at any time with 7 days’ notice before the next billing cycle. No partial refunds are issued for the current month
● Disputes: If you are unsatisfied, please contact us at support@[yourdomain.com] and we will make reasonable efforts to resolve your concerns

6. Intellectual Property

● You retain ownership of all original content, logos, and branding materials you provide
● Upon full payment, we assign to you the rights to all deliverables created for you
● We reserve the right to display completed work in our portfolio unless otherwise agreed in writing

7. Termination

We reserve the right to terminate service if:

● You breach these Terms
● You fail to make payments as agreed
● You engage in abusive or illegal behavior toward our team

8. Limitation of Liability

We are not liable for:

● Indirect, incidental, or consequential damages
● Loss of profits, data, or reputation
● Delays caused by client inaction or third-party failures

Our total liability is limited to the amount you paid us in the 3 months prior to the incident giving rise to the claim.

9. Governing Law

These Terms shall be governed by the laws of The United Kingdom. Any disputes shall be resolved in the courts of jurisdiction.

10. Contact

For questions about these Terms, please contact:
📧 support@limitlesswebs.com